1. General

BLA BLU is an online fashion and apparel brand offering clothing and related products through its website.

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision.
  • The information provided by you is accurate and complete.
  • You agree to comply with all applicable laws and regulations.


2. Products & Pricing

All products displayed on the website are subject to availability.
We reserve the right to modify, discontinue, or update any product without prior notice.
Prices are displayed in Indian Rupees (INR) and are subject to change without notice.
In the event of a pricing error, we reserve the right to cancel the order and issue a refund.


3. Orders

An order placed through the website constitutes an offer to purchase products.
We reserve the right to accept or reject any order at our sole discretion.
Once an order is confirmed, you will receive an order confirmation via email or SMS.
Order acceptance occurs only after dispatch of the product.


4. Payment

We accept payments through authorized payment gateways and payment methods made available on the website.

By making a payment, you represent and warrant that:

  • You are authorized to use the selected payment method.
  • The payment information provided is accurate and complete.


5. Shipping & Delivery

Orders are processed and shipped within the timelines displayed on the website.
Delivery timelines are estimates and may vary due to unforeseen circumstances.
BLA BLU shall not be liable for delays caused by logistics partners, natural disasters, strikes, government actions, or other events beyond our reasonable control.


6. Returns, Exchanges & Refunds

Returns and exchanges are subject to the Return & Refund Policy available on the website.
Products must be unused, unwashed, and returned with original tags and packaging.
Refunds will be processed to the original payment method within the applicable processing period.
Products purchased during clearance sales, promotional sales, or special offers may not be eligible for return unless specifically stated otherwise.


7. Intellectual Property

All content available on the website, including but not limited to:

  • Logos
  • Brand names
  • Product images
  • Designs
  • Graphics
  • Text
  • Videos

are the exclusive property of ERICA PAHWA trading as BLA BLU and are protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

8. User Conduct

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorized access to any part of the website.
Upload or transmit harmful software, viruses, or malicious code.
Interfere with the operation or security of the website.

9. Limitation of Liability

To the maximum extent permitted by law, ERICA PAHWA trading as BLA BLU shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

Use of the website;
Purchase or use of products;
Delays in delivery;
Technical interruptions;
Unauthorized access to user information.

Our total liability shall not exceed the amount paid by the customer for the relevant order.

10. Disclaimer

The website and all products are provided on an "as is" and "as available" basis.

While we strive to ensure accurate product descriptions and images, actual product colors may vary slightly due to screen settings, lighting conditions, and manufacturing variations.

11. Privacy

Your use of the website is also governed by our Privacy Policy. By using the website, you consent to the collection and use of information in accordance with our Privacy Policy.

12. Force Majeure

BLA BLU shall not be held responsible for failure or delay in performing obligations due to circumstances beyond reasonable control, including but not limited to natural disasters, pandemics, governmental actions, transportation disruptions, labor disputes, or technical failures.

13. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts having jurisdiction over the place of business of ERICA PAHWA.

14. Changes to Terms

We reserve the right to update, modify, or replace these Terms at any time without prior notice.

The updated version will be posted on the website and shall become effective immediately upon publication.

15. Contact Information

Email - blablu.bbofficial@gmail.com

Address - A-276 Okhla Phase 1

For any questions regarding these Terms & Conditions, customers may contact us through the contact details provided on the website.